Moji offers a 100% satisfaction guarantee. If you are not satisfied with your Moji product, you can return your purchase up to 30 days from the purchase date. Returned products must be in “like new” condition and in the original packaging you received. Moji will provide a full refund for the original product price; however, shipping fees are nonrefundable. All return shipping charges are the responsibility of the customer.
In addition, Moji will gladly exchange an item on your Moji order and provide you with a pre-paid domestic shipping label to complete the exchange.
Please contact Moji Customer Service at (800) 593-2045, or [email protected], to exchange Moji products.