FAQs

Browse F.A.Q. Topics

For Retailers

  • Is Moji sold in stores?
    Yes, Moji products are available at select retail stores.
  • Can I sell Moji products in my store?
    If you are interested in discussing retailing opportunities with a Moji representative, please contact us using the retailers contact form.

Purchasing Questions

  • Where can I purchase Moji products?
    Moji products can be purchased directly from Moji via our website or over the phone at (800) 593-2045, as well as in numerous retail locations across the U.S.
  • Can I buy Moji products in retail locations near me?
    Yes, Moji is currently all over the United States and in some overseas locations. Search for a retailer near you.
  • Can I buy Moji products online?
    Yes, you can purchase Moji products directly from our website (Buy now!).
  • Can I buy Moji products over the phone?
    Yes, you can order over the phone by calling Moji Customer Service at (800) 593-2045. Moji Customer Service hours are 9am - 5pm CST, Monday through Friday.
  • What methods of payment can I use?
    Moji products can be purchased using Visa, MasterCard, Discover, and American Express.

Shipping Options & Questions

  • Where will Moji products be shipped from?
    All products ship from our fulfillment center in Lake Zurich, IL.
  • When will my order be delivered?
    Moji orders usually ship the same or next business day. If an order is placed by 10:00 a.m. CST, it usually ships the same day. If you prefer to receive your product sooner, you can expedite your shipping for a fee.
  • How long will it take for me to receive my Moji product?
    The delivery time of your purchase depends on the shipping option you choose. Please refer to the shipping options here.
  • Do you take international orders?
    Yes! We can now process international orders via our website. No need to call for every international order.
  • How can I track my order?
    You will receive an email when your order ships that will indicate when the package was sent and provide you with a tracking number.
  • Will my personal and credit card information be secured?
    Moji uses order information for the sole purpose of order fulfillment and customer service. Moji uses 256-bit encryption to ensure your information is secure.