FAQs for MojiHeat Roller

Why use the MojiHeat Roller?

Rollers are easy to use tools that can relieve muscle pain and stiffness. Unlike traditional rollers, the MojiHeat Roller provides long-lasting therapeutic heat, safely and effectively.

Why is massage effective in relieving pain and helping you stay active?

Activity and exercise can cause tiny tears in muscle fibers, leading to irritation and pain. Massage helps to by stimulating healing compounds in the body. Massage also:
• Increases blood flow so that muscles receive proper nourishment and oxygen.
• Helps eliminate waste from the body.
• Promotes relaxation and that may lower your heart rate and blood pressure.
• Elongates muscles and tissues, increasing mobility.

Why add heat to massage and how does therapeutic heat benefit me?

Heat increases the effectiveness of your self-massage. Adding the power of heat therapy into the MojiHeat Roller boosts the healing powers of massage. Heat reduces muscle stiffness, increases circulation, relieves muscle soreness, and most importantly, heat feels GREAT!

When should I use the MojiHeat Roller?

Anytime! You can use the MojiHeat Roller whenever your muscles feel tight, stiff, sore, and need some relief. The MojiHeat massage tools are great for warm-up and recovery rolling sessions.

How do I heat the MojiHeat Roller?

All MojiHeat products should only be heated in the microwave.

Can the MojiHeat Roller be heated in other ways?

No. This product is specifically designed to be heated only in the microwave. The roller should never be heated in an oven, in hot water, or by any other method.

Can I immediately reheat the MojiHeat roller?

No. You must wait at least 3 hours before reheating the MojiHeat Roller. Allow the roller to cool completely.

Do the MojiHeat rollers contain any water or gels?

The MojiHeat roller contains a proprietary, patent-pending blend of thermoplastics and additives that allow the roller to be heated safely in a microwave. It does not contain water or gels.

Can I heat the MojiHeat Roller too long?

Yes. Do not overheat. Overheating can cause burns, damage the product, and will void your warranty. Heat only as directed on the packaging and on our website, www.gomoji.com. Only heat in a microwave. Always test the temperature of the product before using it, particularly on your bare skin. Please note that the temperature of MojiHeat roller generally increase for a few minutes after microwaving.

How long should I microwave the MojiHeat Roller?

HEAT in a microwave only (900W or higher)
CAUTION: microwaves vary in heating effectiveness despite stated wattage
GAUGE microwave – first time use, heat for 3 minutes
NEVER heat for more than 3 minutes and 20 seconds
ROLLER KEEPS HEATING for a few minutes after removing from microwave
To heat HALF the roller – heat HALF the time
ALWAYS wait 3 hours or more before ANY reheating

How long will the MojiHeat Roller stay hot?

The MojiHeat Roller stays hot for up to 30 minutes in your home, in a gym, or under normal rolling conditions, but if you are rolling outside in the freezing cold, the roller isn’t going to stay hot very long! The times we have specified typically give you plenty of time to complete your heat therapy rolling session!

How large is the MojiHeat Roller?

The MojiHeat Roller is 13 inches long by 4 inches in diameter and weighs approximately 3 lbs. – large enough for football players, weight lifters, and other large athletes, yet compact and portable enough for a petite yogi! Our test users think it’s a perfect size for a roller.

How can the MojiHeat Roller fit in a microwave?

The MojiHeat roller uses a patents pending two-piece design that is small enough to fit in most microwaves, but large enough to give you all of the benefits of a traditional foam roller.

How Do You Separate Your new MojiHeat™ Roller?

Your new MojiHeat™ Roller ships with a heavy-duty latch that securely attaches the two Roller halves together. Turn the two halves in opposite directions and the Roller separates into two pieces.

Like running shoes or a baseball mitt, your Roller latch has a break-in period. For the first few uses, some customers may struggle to separate the two halves when the Roller is cool. Don’t worry – the latch should loosen up after a few rolling sessions.

We’ve learned the easiest way for most people to separate the Roller is as follows:
Place the Roller on the floor or other hard surface; with one hand on one side of the seam that attaches the Roller and the other hand on the other side – apply downward pressure and twist the Roller apart!

Want a hack to help in the break-in period? After you roll, take the still warm Roller apart immediately and keep it apart until your next session. Then, pop it in the microwave and you’re ready to roll.

For more tips on separating your Roller check-out our Roller latch video at www.gomoji.com.

When should I use a MojiHeat 4” or 2” Massage Ball instead of a MojiHeat Roller?

Although you can use any MojiHeat massager to provide targeted deep tissue relief from muscle soreness and tightness, the MojiHeat 4” Massage Ball and the MojiHeat Roller are best for targeting problems in the back, hips, glutes, quads, hamstrings, IT bands, and calves, while the MojiHeat 2” Massage Ball works well to ease muscle soreness in the neck, arms, legs, feet, back, hips, and hands.

Is the MojiHeat Roller soft?

The MojiHeat Roller has a cushioned exterior with a sturdy core for comfort and durability.

How do you roll on the MojiHeat Roller?

Place the roller on the floor and apply pressure to the desired muscle. Roll the roller back and forth to experience relief. Use it in the same way you would use a traditional foam roller, but feel the benefits of heat.

How do I clean the MojiHeat Roller?

Wipe with a damp cloth. Water only. Do not immerse. Air dry.

Can my children use the MojiHeat products?

Yes, under close adult supervision. MojiHeat products are safe for everyone to use when used properly. Do not allow children to heat or use this product without close adult supervision.

Can individuals with health and medical conditions use MojiHeat products?

Consult with a physician before use if you have health or medical conditions.

Does Moji® offer video information about how to use the MojiHeat Roller?

Of course. Check out www.gomoji.com and our YouTube channel https://www.youtube.com/user/MOJITEAM.

Where is the MojiHeat Roller made?

The MojiHeat Roller is proudly made in the U.S.A.

What is the warranty on the MojiHeat Roller?

Moji proudly offers a one-year warranty from the date of purchase.








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