FAQs for MojiHeat 4″ and 2″ Massage Balls

Why use MojiHeat 4” and 2” Massage Balls?

Massage balls are easy to use tools that can relieve muscle pain and stiffness. Unlike traditional massage balls, the MojiHeat 4” and 2” Massage Balls provide long-lasting therapeutic heat, safely and effectively.

Why is massage effective in relieving pain and helping you stay active?

Activity and exercise can cause tiny tears in muscle fibers, leading to irritation and pain. . Massage helps by stimulating healing compounds in the body. Massage also:
• Increases blood flow so that muscles receive proper nourishment and oxygen.
• Helps eliminate waste from the body.
• Promotes relaxation and that may lower your heart rate and blood pressure.
• Elongates muscles and tissues, increasing mobility.

Why add heat to massage and how does therapeutic heat benefit me?

Heat increases the effectiveness of your self-massage. Adding the power of heat therapy into the MojiHeat 4” and 2” Massage balls boosts the healing powers of massage. Heat reduces muscle stiffness, increases circulation, relieves muscle soreness, and most importantly, heat feels GREAT!

When should I use the MojiHeat 4” or 2” Massage Balls?

Anytime! You can use the MojiHeat massage balls whenever your muscles feel tight, stiff, sore, and need some relief. The MojiHeat massage tools are great for warm-up and recovery rolling sessions.

How do you roll on the MojiHeat 4” and 2” Massage Balls?

Place the ball on the floor or against the wall and apply pressure to the desired muscle. Roll the ball in up and down, side to side, or in circular motions to experience relief. Also roll ball directly on muscles using your hand. Use it in the same way you would use a traditional massage ball, but feel the benefits of heat.

How do I heat the MojiHeat 4” and 2” Massage Balls?

All MojiHeat products should only be heated in the microwave.

Can the MojiHeat 4” or 2” Massage Balls be heated in other ways?

No. These products are specifically designed to be heated only in the microwave. They should never be heated in an oven, in hot water, or by any other method.

Can I immediately reheat the MojiHeat massage balls?

No. You must wait at least 3 hours before reheating the MojiHeat 4” Massage Ball. You must wait at least 2 hours before reheating the MojiHeat 2” Massage Ball. Allow the massage balls to cool completely.

Do the MojiHeat massage products contain any water or gels?

The MojiHeat balls contain a proprietary, patent-pending blend of thermoplastics and additives that allow the balls to be heated safely in a microwave. They do not contain water or gels.

Can I heat the MojiHeat 4” and 2” Massage Balls too long?

Yes. Do not overheat. Overheating can cause burns, damage the product and will void your warranty. Heat only as directed on the packaging and on our website, www.gomoji.com. Only heat in a microwave. Always test the temperature of the product before using it, particularly on your bare skin. Please note that the temperature of MojiHeat massage balls generally may increase for a few minutes after microwaving.

Can I microwave the MojiHeat 4” and 2” Massage Balls for the same amount of time?

No. Each ball has unique heating instructions. Strictly follow the instructions provided for each ball.

How long should I microwave the MojiHeat 4” Massage Ball?

HEAT in microwave only. (900W or higher).
CAUTION: microwaves vary in heating effectiveness despite stated wattage.
GAUGE microwave – first time use, heat for 1 minute and 50 seconds.
NEVER heat for more than 2 minute and 10 seconds.
BALL KEEPS HEATING for a few minutes after removing it from microwave.
ALWAYS wait 3 hours or more before ANY reheating

How long should I microwave the MojiHeat 2” Massage Ball?

HEAT in microwave only. (900W or higher).
CAUTION: microwaves vary in heating effectiveness despite stated wattage.
GAUGE microwave – first time use, heat for 1 minute and 20 seconds.
BALL KEEPS HEATING for a few minutes after removing it from microwave.
NEVER heat for more than 1 minute and 40 seconds.
ALWAYS wait 2 hours or more before ANY reheating

How long will MojiHeat massage balls stay hot?

The MojiHeat 4” Massage Ball stays hot for up to 30 minutes and the MojiHeat 2” Massage Ball stays hot for up to 20 minutes under normal rolling conditions. However, if you choose to roll outside in below zero temps, the balls aren’t going to stay hot very long! The times we have specified typically give you plenty of time to complete your heat therapy rolling session!

When should I use a MojiHeat 4” Massage Ball instead of 2” Massage Balls?

Although you can use either MojiHeat ball to provide targeted deep tissue relief from muscle soreness and tightness, the MojiHeat 4” Massage Ball is best for targeting problems in the back, hips, glutes, quads, hamstrings, IT bands, and calves, while the MojiHeat 2” Massage Ball works well to ease muscle soreness in the neck, arms, legs, feet, back, hips and hands.

When should I use a MojiHeat Roller instead of the 4” or 2” Massage Balls?

Although you can use any MojiHeat massager to provide targeted deep tissue relief from muscle soreness and tightness, the MojiHeat 4” Massage Ball and the MojiHeat Roller are best for targeting problems in the back, hips, glutes, quads, hamstrings, IT bands, and calves, while the MojiHeat 2” Massage Ball works well to ease muscle soreness in the neck, arms, legs, feet, back, hips and hands.

How much do the MojiHeat massage balls weigh?

The MojiHeat 4” Massage Ball weighs 1.2 lbs. The MojiHeat 2” Massage Ball weighs .3 lbs.

Are the MojiHeat 4” and 2” Massage Balls soft?

The MojiHeat 4” and 2” Massage balls each have a cushioned exterior with a sturdy core for comfort and durability.

How do I clean the MojiHeat massage balls?

Wipe with a damp cloth. Water only. Do not immerse. Air dry.

Can my children use the MojiHeat products?

Yes, under close adult supervision. MojiHeat products are safe for everyone to use when used properly. Do not allow children to heat or use this product without close adult supervision.

Can individuals with health and medical conditions use MojiHeat products?

Consult with a physician before use if you have health or medical conditions.

Does Moji® offer video information about how to use the MojiHeat massage balls?

Of course. Check out www.gomoji.com and our YouTube channelhttps://www.youtube.com/user/MOJITEAM.

Where are the MojiHeat 4” and 2” Massage Balls made?

These products are proudly made in the U.S.A.

What is the warranty on the MojiHeat massage balls?

Moji proudly offers a one-year warranty from the date of purchase.

 

 

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